Shipping policy

United Kingdom Shipping

Processing Time: All orders are processed within 24 hours (Monday-Friday, excluding holidays).

Delivery Time: Your package will arrive between 1-4 working days, based on the shipping service selected, except in the Highlands and Islands, where additional days may be required.

  • Weekend Orders: Orders placed after 12 PM on Fridays or weekends will be dispatched the following Monday (excluding bank holidays).
  • Notifications: You’ll receive an email with your tracking number once your order is dispatched.
  • Exceptional Circumstances: We cannot guarantee delivery times during Royal Mail strikes, adverse weather conditions, or other disruptions. Refunds are unavailable for orders already dispatched, but we can resend lost or wrongfully delivered parcels.
  • Shipping Rates: Shipping fees depend on the delivery destination and size of the order. Calculate the final price at checkout.

Support and Policies

  • Customer Support: For any queries or assistance, please contact us at +44 07377404646 or email info@fragaperfume.com
  • Delivery Delays: While we strive for timely deliveries, we cannot be held responsible for delays caused by customs inspections or other factors beyond our control. Rest assured, your purchase is secure with us.
  • Returns & Refunds: For information on exchanges or cancellations, please visit our Returns & Refunds page.
  • Liability: We provide full support and assurance, but please understand that delays caused by courier services are outside our control.

Thank you for choosing Fraga Perfume Gifts & Fragrances for your international gifting needs. Have a fantastic day!

Customer Support Team